Support

Need help with
Call Them?

Start with the common questions below. If something still feels wrong, email us and tell us what happened.

Talk to us.

You do not need to fight through a giant help center. Email us and we’ll help figure it out.

I’m having trouble with a limit

Make sure Screen Time permission is still on, then reopen Call Them. If the limit still feels wrong, email us with the app involved and what happened.

A real call didn’t unlock my apps

If someone actually answered and your apps stayed locked, tell us whether it was Phone or FaceTime and roughly what happened after the call ended.

I don’t want to be selected

If someone added your phone number or FaceTime email, you can opt out at any time.

Recipient opt-out →

I lost my restore code